Privacy Policy

Last updated: September 2025

‍

This Privacy Policy explains how SPRAYNATION SERVICES LIMITED (company no. 16718194) (“SprayNation”, “we”, “us” or “our”) collects, uses, and protects your personal data when you use our website or contact us for our spray painting services.

This Privacy Policy should be read alongside our Cookie Policy and Terms of Use. For details on how you may use this website, please see our Terms of Use.

‍

Information we collect

Information you provide directly:

Name
Phone number
Email address
Postal address (for quotations or projects)
Any other information you choose to provide via our forms, emails, messages, or phone calls

Information collected automatically:

IP address and browser/device information
How you navigate our website (pages visited, time on site, referring site)
Cookies and similar technologies (see our Cookie Policy)

We do not intentionally collect sensitive personal data (e.g. health, ethnicity, financial account details) via this website.

‍

How we use your information

We use your personal data to:

Respond to enquiries and provide quotations
Deliver and manage our services and projects
Maintain records for administration, accounting and legal purposes
Improve our website and marketing performance
Send you relevant updates, service information or promotions (only if you consent to marketing)
Comply with our legal obligations

‍

Legal bases for processing

Under UK GDPR, we process your data on the following bases:

Contract: when you ask for a quotation or engage us for services
Consent: for optional marketing communications and non-essential cookies
Legitimate interests: for running our business, improving our site, and promoting our services in a proportionate way
Legal obligation: to comply with tax, regulatory, or other legal requirements

‍

Who we share your data with

We do not sell your personal data. We may share it with trusted third-party service providers that help us operate our business, for example:

Website hosting & security (e.g. Webflow, Cloudflare)
Analytics & advertising platforms (e.g. Google Ads, Meta Ads)
CRM & marketing automation tools (e.g. a secure customer relationship platform to manage quotes and follow-ups)
Accounting & invoicing software (e.g. Xero, payment processors)
Email & communication providers (e.g. email servers, SMS provide

‍

Cookies and tracking

We use cookies and similar technologies for functionality, marketing, personalisation, and analytics. You can manage your preferences via our cookie banner or your browser settings. See our Cookie Policy for more details.

‍

How long we keep your data

We keep your personal data only as long as necessary for the purposes described above, and in line with legal and tax requirements. Typically:

Quote/enquiry records: up to 5 years
Service records and invoices: up to 7 years (for accounting/tax)
Marketing preferences: until you withdraw consent

‍

Security

We take appropriate technical and organisational measures to safeguard your data. However, no method of online transmission is 100% secure. Use of our site is at your own risk.

‍

Your rights

You have rights under UK GDPR, including:

To access the personal data we hold about you
To request correction or deletion
To restrict or object to processing
To withdraw consent at any time (for marketing or cookies)
To complain to the ICO (the UK data protection authority)

To exercise your rights, please contact us using the details below.

‍

Children

Our services are directed at adults. We do not knowingly collect personal data from anyone under 18. If you believe we have, please contact us to request deletion.

‍

Changes

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last updated” date.

‍

Contact us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

‍

SPRAYNATION SERVICES LIMITED

71-75 SHELTON STREET

LONDON

WC2H 9JQ

‍

Email: team@spraynation.co.uk